j111 Terms & Conditions

01 Introduction

These Terms & Conditions ("Terms", "Agreement") govern your access to and use of the j111 online betting and casino platform, accessible at https://j111.cam ("Platform", "Website"). j111 is operated by the Platform operator ("Operator", "we", "us", "our"). By creating an account, depositing funds or placing any bet on the Platform, you agree to be bound by these Terms in their entirety.

j111 is an English-language platform designed for users who understand and accept these Terms. All platform communications, documentation and support are provided in English. Urdu-language assistance may be available through live chat on request but does not constitute the authoritative version of these Terms.

j111 does not hold a gambling licence issued by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any Pakistani provincial authority. Users are solely responsible for verifying the legality of their access to, and use of, the Platform under the laws applicable in their jurisdiction. Nothing in these Terms constitutes legal advice.

02 Definitions

In these Terms, the following defined terms have the meanings set out below:

03 Acceptance of Terms

3.1 By accessing the Platform, clicking "I Agree" during registration, or placing a bet, you confirm that:

• You have read, understood and agree to be bound by these Terms in full;
• You meet the eligibility criteria set out in Section 4;
• You acknowledge that gambling involves financial risk and that you may lose money;
• You accept sole responsibility for any tax obligations arising from winnings in your jurisdiction; and
• You agree that the laws of your jurisdiction permit your use of the Platform, or you accept full personal responsibility for any breach of applicable local law.

3.2 If you do not agree to any part of these Terms, you must not access or use the Platform. Continued use after any published amendment to these Terms constitutes acceptance of the revised Terms.

04 Account Eligibility

4.1 Age Requirement. You must be at least 18 years of age to register an Account, or the higher minimum age required under the Operator's licence jurisdiction. The Platform is strictly for adults. j111 takes underage gambling seriously and will suspend any account where age verification cannot be completed satisfactorily.

4.2 Capacity. You must have full legal capacity to enter into a binding contract. If local law restricts or prohibits your capacity to gamble, you must not register.

4.3 One Account Per Person. Each individual may hold only one Account on the Platform. Creating multiple Accounts is strictly prohibited and may result in permanent suspension of all associated accounts and forfeiture of balances.

4.4 Self-Exclusion. You confirm that you are not currently subject to a self-exclusion order issued by j111 or any other gambling operator where that exclusion would prohibit your registration.

4.5 Jurisdictional Access. Access to the Platform from Prohibited Jurisdictions is not permitted. The Operator reserves the right to restrict access, suspend accounts and withhold funds from users located in such jurisdictions.

05 Account Registration

5.1 To access the full functionality of the Platform, you must create an Account by providing accurate, complete and current registration information, including your legal name, date of birth, residential address, email address and — where applicable — mobile number.

5.2 You are responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. Any activity conducted through your Account is your responsibility.

5.3 You agree to promptly update your Account information if any details change. Providing false, inaccurate or misleading registration information is grounds for immediate account suspension and forfeiture of funds.

5.4 The Operator reserves the right to decline any registration application at its discretion, without obligation to provide reasons.

06 Identity Verification (KYC)

6.1 The Operator may require you to complete identity verification at any time, including before making deposits, withdrawals, or when triggered by AML/compliance monitoring systems.

6.2 Acceptable identity documents for Pakistani users typically include a valid National Identity Card (CNIC) or a current Pakistani passport. Proof of address and selfie/liveness checks may also be required, subject to the Operator's verification procedures at the time.

6.3 Documents submitted for verification must be genuine, unaltered and clearly legible. Submitting falsified, altered or fraudulent documents is a serious violation of these Terms and may constitute a criminal offence under applicable law.

6.4 KYC documents must be uploaded exclusively through the Platform's official HTTPS-secured verification portal. The Operator will never request sensitive documents via unsecured third-party chat applications, social media or personal email addresses.

6.5 Accounts that fail to complete required KYC verification within a reasonable period stipulated by the Operator may be suspended or closed, and balances may be held pending compliance review.

07 Deposits & Payments

7.1 Deposits may be made using payment methods listed as available in your Account cashier at the time of deposit. Available methods may change without notice and may vary by jurisdiction and account status.

7.2 The Platform references familiar Pakistani payment methods — including Easypaisa, JazzCash, Raast, and bank transfers via institutions such as HBL, UBL, Meezan Bank and Bank Alfalah — as contextual references for Pakistani users. These references do not constitute claims of endorsement, partnership or formal support from any named financial institution. Actual availability is subject to the Operator's cashier configuration at any given time.

7.3 All deposits must originate from payment accounts registered in your own name. Third-party deposits are strictly prohibited. The Operator reserves the right to return funds and request verification of payment ownership.

7.4 Minimum and maximum deposit amounts are displayed in the cashier. Amounts are shown in PKR (Pakistani Rupees) where supported. Currency conversion fees, if applicable, are the user's responsibility.

7.5 The Operator does not guarantee specific deposit processing times. Processing times are subject to the relevant payment provider's own systems and policies, which are outside the Operator's direct control.

08 Withdrawals

8.1 Withdrawal requests are processed to the same payment method used for the original deposit where technically feasible. Where this is not possible, the Operator will determine an appropriate alternative payout method.

8.2 Withdrawals may only be processed to accounts held in your own name. The Operator will not process withdrawals to third-party accounts under any circumstances.

8.3 Withdrawal requests may be subject to review, including pending KYC verification or compliance checks. The Operator does not guarantee any specific withdrawal processing timeline. No guaranteed payout time is committed to users.

8.4 Bonus-derived funds carry wagering requirements that must be met before withdrawal. Attempting to withdraw bonus funds prior to satisfying wagering requirements may result in forfeiture of the bonus and any winnings derived from it, as set out in the applicable bonus terms.

8.5 The Operator reserves the right to delay or suspend a withdrawal where fraud, money laundering, bonus abuse or breach of these Terms is suspected. Users will be notified and invited to provide clarifying documentation where appropriate.

09 Bonuses & Promotions

9.1 j111 may offer bonuses, free bets, enhanced odds, cashback and other promotional incentives from time to time. Each promotion is subject to its own specific terms and conditions, which will be published alongside the offer and form part of this Agreement.

9.2 General bonus conditions include, but are not limited to:

• Wagering requirements must be met before bonus-derived funds are eligible for withdrawal;
• Bonuses are for personal, non-commercial use only;
• One welcome bonus per person, per household, per IP address and per device;
• Bonuses cannot be used in conjunction with other promotions unless explicitly stated;
• The Operator reserves the right to modify, suspend or terminate any promotion at any time;
• Bonus credits have an expiry window — unused bonus funds will expire as stated in the promotion terms.

9.3 The Operator reserves the right to withdraw any bonus, reverse any transaction and close any account where abuse, collusion, syndicate betting, use of automated betting tools or exploitation of promotional terms is detected.

10 Betting & Gaming Rules

10.1 General. All bets are accepted subject to the specific product rules applicable to the relevant sport, event or game. Betting and gaming rules are published within the Platform and updated from time to time.

10.2 Bet Acceptance. A bet is not accepted until confirmed by the Platform system and a confirmation reference is issued. The Operator reserves the right to refuse or void any bet at its discretion, including in cases of system error, odds pricing error or suspicious activity.

10.3 Cricket & Sports Context. j111 references Pakistan cricket, PSL, T20 internationals and ICC tournaments as sports coverage categories. The Platform has no official relationship with, sponsorship from, or endorsement by the Pakistan Cricket Board (PCB), the Pakistan Super League, the International Cricket Council (ICC), or any cricket team or franchise.

10.4 Errors. Where a bet is placed and accepted in error (including manifestly incorrect odds or a system malfunction), the Operator reserves the right to void the bet and refund the stake. The Operator will notify affected users as soon as reasonably practicable.

10.5 Results. Settled results are final once confirmed by the Operator following the conclusion of the event. Queries regarding settlement must be submitted via official support channels within 30 days of the event date.

11 Prohibited Conduct

The following conduct is strictly prohibited and constitutes a material breach of these Terms:

• Providing false, inaccurate or fraudulent registration information;
• Opening multiple Accounts or using another person's Account;
• Using automated software, bots, scripts or artificial intelligence tools to place bets or gain an unfair advantage;
• Colluding with other players, match-fixing or participating in any arrangement intended to defraud the Platform;
• Exploiting software errors, bugs or vulnerabilities — these must be reported to support immediately;
• Attempting to launder money, process illicit funds or use the Platform for any unlawful financial purpose;
• Using the Platform for commercial purposes, including reselling odds data or arbitrage activity at a scale that disrupts normal Platform operations;
• Threatening, harassing or abusing Platform staff or other users through any channel;
• Circumventing any geo-restriction, account restriction or self-exclusion measure implemented by the Operator.

The Operator reserves the right to take immediate action upon detection of prohibited conduct, including suspending accounts, voiding winnings, retaining balances pending investigation and reporting to relevant authorities where legally required.

12 Suspension & Account Closure

12.1 The Operator may suspend, restrict or permanently close your Account at any time if:

• You breach any provision of these Terms;
• You are found to be accessing the Platform from a Prohibited Jurisdiction;
• Your account fails to complete required KYC verification;
• Suspicious financial activity or potential fraud is detected;
• You request voluntary self-exclusion or account closure;
• The Operator is required to do so under applicable law or regulatory obligation.

12.2 Upon account closure, any Real Money Balance (after deduction of applicable pending bonus obligations) will be refunded to you via the original deposit method, subject to completion of any outstanding KYC or compliance requirements.

12.3 The Operator is not obligated to provide detailed reasons for account suspension where doing so would compromise a fraud investigation or legal process.

13 Responsible Gambling

13.1 j111 is committed to promoting responsible gambling. The Platform provides tools to help users manage their activity, including deposit limits, loss limits, session time limits, cooling-off periods and self-exclusion.

13.2 You can access and configure responsible gambling tools from within your Account settings at any time. You may also contact support via live chat to request immediate account restrictions.

13.3 Self-exclusion requests are processed promptly. Once a self-exclusion is in place, you must not attempt to circumvent it by creating a new Account. Doing so constitutes a breach of these Terms.

13.4 For detailed guidance on responsible gambling resources and tools, please visit our Responsible Gambling page.

14 Intellectual Property

14.1 All content on the Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads and software — is the property of j111 or its content suppliers and is protected by applicable intellectual property laws.

14.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only. You must not copy, reproduce, republish, modify, transmit or distribute any Platform content without the Operator's prior written consent.

14.3 The j111 brand name, logo and associated marks are trademarks of the Operator. Unauthorised use of these marks is strictly prohibited.

15 Limitation of Liability

15.1 The Platform is provided on an "as is" and "as available" basis. The Operator makes no warranties, express or implied, regarding the Platform's uninterrupted availability, freedom from errors or fitness for a particular purpose.

15.2 To the maximum extent permitted by applicable law, the Operator shall not be liable for:

• Any loss of profits, revenue, data or goodwill arising from your use of the Platform;
• Any indirect, consequential, incidental or special losses;
• Losses arising from technical failures, connectivity issues, server downtime or force majeure events;
• Losses arising from your reliance on any information published on the Platform for betting decisions.

15.3 Nothing in these Terms limits the Operator's liability for fraud, fraudulent misrepresentation or any other liability that cannot be excluded under applicable law.

16 Governing Law & Disputes

16.1 These Terms shall be governed by and construed in accordance with the laws of the Operator's licence jurisdiction. Users acknowledge that this may differ from the laws of Pakistan or their country of residence.

16.2 In the event of a dispute, you agree to contact j111 support in the first instance to seek an informal resolution. Formal dispute escalation procedures are set out in the Operator's published complaints policy, available on request from the support team.

16.3 Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

17 Amendments to These Terms

17.1 The Operator reserves the right to amend these Terms at any time. Material changes will be communicated to registered users via email or a prominent Platform notification at least 7 days before the changes take effect, where reasonably practicable.

17.2 Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request account closure.

17.3 The current version of these Terms will always be accessible at https://j111.cam/terms-conditions. The effective date displayed at the top of this document indicates when the version currently in force was last updated.

18 Contact Us

If you have any questions regarding these Terms & Conditions, or if you wish to submit a formal query or complaint, please contact the j111 support team using the details below: